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Our Services

At The Practice Growth Company we help healthcare practices run smarter, grow stronger, and operate with confidence. With over a decade of experience in GP and healthcare management, we provide practical, hands-on support designed to improve efficiency, strengthen compliance, and enhance the patient experience. Whether you're a growing practice, an established clinic needing support, or a sole trader getting started, we offer tailored solutions that meet you where you’re at and help you move forward with clarity.

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    Practice Operations Consulting

    Full Clinic Operations Audit

    Workflow & Patient Journey Mapping

    Reception & Admin Efficiency Review

    Billing, Medicare & Compliance Review

    Risk, Governance & Policy Review

    Performance & KPI Analysis

    Process Improvement and Standardisation

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    Accreditation Support (RACGP Standards)

    Accreditation Readiness Audit

    Documentation & Policy Preparation

    Quality Improvement Activities

    Staff Training for Accreditation

    End-to-end Accreditation Project Management

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    Practice Management (Part-Time or Fully Remote)

    Day-to-day Practice Oversight

    Managing Operations, Rosters & Staff

    Medicare/Billing Oversight

    Systems, Admin & Process Support

    Inbox & Workflow Management

    Interim Practice Manager Services (filling in during absence)

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    Practice Growth & Strategy

    Business & Growth Strategy Development

    New Clinic Setup & Launch Support

    Service Expansion Planning

    Revenue Optimisation & Billing Improvement

    Cost-Reduction & Efficiency Strategies

    Patient Experience & Retention Improvement

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    Staff Recruitment, Training & Development

    (Not a recruitment agency — expert practice consulting support)

    Hiring Support for

    Reception Staff

    Admin Team

    Nurses

    Practice Managers

    Staff Training (Reception, Admin, PMs)

    Leadership & Team Culture Coaching

    Onboarding System Development

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    GP & Sole Trader Support

    Setup for New GPs or Sole Traders

    Business Structure Planning (non-legal)

    Admin & System Setup

    Medicare/Billing Setup

    Growth Roadmap for New Practitioners

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    Digital Products & Templates (Online Shop)

    Policies & Procedures

    New Practice Manager Starter Pack

    Reception Training Handbook

    Accreditation Checklist & Toolkit

    Clinic Forms & Templates

    Onboarding & Induction Packs

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    Coaching & Mentoring

    Coaching for Practice Managers

    Business Coaching for Clinic Owners

    Leadership & Management Coaching

    One-off Strategy Sessions (90-min deep dive)

    Monthly Accountability Coaching

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    Done-For-You Systems & Automation

    Clinic Systems Setup & Optimisation

    Practice Management Software Setup (e.g., Best Practice, Pracsoft, HotDoc, Halaxy)

    Intake & Admin Automation

    Staff Workflow Setup

    Digital Transformation Support

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    Monthly Retainer Support

    Ongoing consulting & advisory

    Virtual PM services

    Monthly clinic optimisation

    Regular reporting, KPIs & strategic review

    Unlimited email support (fair use)

    Tiers appear as:
    ⭐ Starter
    ⭐⭐ Growth
    ⭐⭐⭐ Premium